In times of crisis, your bank, accounting firm and law firm show their true worth. Earlier this week, I wrote why many of the emails sent by your service providers are being ignored, and it comes down to one basic problem: lack of empathy. In times of crisis, this is...
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The Top 5 Budget Items Law Firms Will Try to Slash in Response to COVID-19
Are you getting pressured to cut expenses? The COVID-19 pandemic has put a halt to the economy, and with it comes much uncertainty about 2020. When business is declining or the marketplace is starting to panic, firms start making decisions they hope will protect them. Months or years later,...
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10 Steps to a Successful Rollout: A White Paper
A successful software rollout doesn’t just happen. It requires methodical planning and precision execution. Much needs to be done early in the planning stages to rally support for the project. “Selling” your plan to all of the firm’s personnel will help things run more smoothly. No, you don’t need...
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Delegating in a Virtual World
By Michael Timms | May 12, 2020 Getting things done through others has long been thought to be the primary goal and challenge of leadership. However, the more we learn about people and performance, the more we understand that there is another factor leaders must be concerned with: employee engagement. Ensuring that...
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The reason (video conferencing) Zoom calls drain your energy
Video chat is helping us stay employed and connected. But what makes it so tiring – and how can we reduce ‘Zoom fatigue’? By Manyu Jiang 22nd April 2020 Your screen freezes. There’s a weird echo. A dozen heads stare at you. There are the work huddles, the one-on-one...
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